from Disabled Veteran.org
by Benjamin Krause
In a landmark statement, Veterans Affairs secretary David Shulkin, MD, admitted the process of securing veterans benefits is “adversarial” for veterans.
To my knowledge, this is the first time any VA chief has admitted the agency treats veterans in an adversarial way during the benefits process, and that the adversarial treatment is costing taxpayers a lot of money in bureaucratic work done in error.
In a speech at the National Press Club on Monday, Shulkin told the crowd he wants a full review of all veterans benefits programs to reduce administrative costs.
“We have to make simpler benefits determinations,” VA secretary David Shulkin said at the National Press Club. “We’re spending too much on administrative costs, and we have to let veterans know what they can expect.”